Return & Refund Policy
Return & Refund Policy – VedicMantra
Last Updated: [Insert Date]
At VedicMantra, customer satisfaction is important to us. We strive to provide high-quality spiritual products and a seamless shopping experience. Please read our Return & Refund Policy carefully before making a purchase.
1. Return Eligibility
We accept return requests under the following conditions:
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The return request must be made within 7 days of delivery.
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The product must be unused, unworn, and in its original condition.
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The product must be returned with its original packaging, tags, and accessories (if any).
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Proof of purchase or order confirmation must be provided.
2. Non-Returnable Items
The following items are not eligible for return or refund:
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Customized or personalized products.
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Products damaged due to misuse, mishandling, or improper care.
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Items returned without original packaging.
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Products purchased during special clearance or final sale promotions (unless received damaged).
3. Damaged or Incorrect Products
If you receive:
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A damaged product
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A defective item
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An incorrect product
Please contact us within 48 hours of delivery with:
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Order Number
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Clear photos of the product
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Photos of the packaging (if applicable)
After verification, we will provide an appropriate resolution, which may include replacement or refund.
4. Return Process
To initiate a return:
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Email us at Thevedicmantra108@gmail.com
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Include your Order Number and reason for return.
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Our support team will review your request and provide return instructions.
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Once approved, the product must be shipped back to the address provided by our team.
Customers may be responsible for return shipping charges unless the return is due to a damaged, defective, or incorrect product.
5. Refund Process
Once the returned item is received and inspected:
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Approved refunds will be processed within 5–7 business days.
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Refunds will be issued to the original payment method used during purchase.
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Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.
6. Order Cancellation
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Orders can be cancelled within 12 hours of placing the order.
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Orders that have already been processed or shipped cannot be cancelled.
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If eligible, refunds for cancelled orders will be processed within 5–7 business days.
7. Replacement Policy
Eligible products that arrive damaged, defective, or incorrect may qualify for a replacement, subject to product availability.
If a replacement is unavailable, a refund will be issued.
8. Spiritual Product Disclaimer
VedicMantra products are designed for spiritual, inspirational, and personal well-being purposes only.
As spiritual experiences vary from person to person, dissatisfaction based on personal expectations, beliefs, or perceived outcomes does not qualify for a refund.
9. Contact Us
For any return, refund, replacement, or cancellation-related queries, please contact:
VedicMantra
📧 Email: Thevedicmantra108@gmail.com
📞 Phone: +91 9799420187
📍 Address: Sector 41A, Chandigarh – 160036, India
We appreciate your trust in VedicMantra and thank you for being a part of our spiritual community. 🙏🕉️
